Tuesday, 30th April 2019 | Sales,Marketing,Management
10 Ways to Survive Slow Times
Seasonal slowdowns are a common occurrence for many small-business owners. Here are some tips on how to survive the slow months and make the most of your time until sales spike again.
Spring has finally sprung across Canada! While most of us are excited for warmer weather, many small-business owners are fearing the start of a slow business season. Depending on the nature of your small business, there’s typically a season (or two) when you see a spike in sales and another that represents your biggest slump.
Regardless of when your slow business season takes place, it’s entirely possible for your business to survive–if not, thrive–with a little preparation and planning. Here are some ways you can make the most of a slow business season, and a few ideas on how to survive any slips in sales.
1. Anticipate your small business’ slow months
As a business owner, you know your operations better than anyone. So, looking back on previous years, it should be easy for you to predict which months will see fewer sales. As you plan out each year, avoid basing your sales targets on strictly your best months. Maintain a conservative approach with your budget and spending so that you don’t face a budget shortfall when sales are slowing down.
2. Strategize your savings
If you’ve planned ahead, you should be fully aware of when the slow business season will set in. With less revenue to work with at this time of year, many small-business-owners will need to implement a cost-savings plan, including some (or all) of the following measures:
- Reduced operating hours
- Fewer shifts for employees
- Smaller inventory purchases
- Discounts on excess or aging inventory
Remember: your savings plan needs to account for fewer customers and less revenue. Before you implement the savings tactics above, be sure to forecast your anticipated sales and budget needs based on the activity of previous years.
3. Plan for the rest of your year
When sales are slow, you’re likely to have extra time on your hands. Use this time to plan your marketing activities, budget forecast, inventory orders, staffing plans and more. Using the time you have now can set you up for success when business picks up again.
4. Undertake renovations and other fixes
Many small-business owners fear disrupting their operations with a renovation or upgrade, especially during their peak sales periods. This is why a slow business season is a perfect time to fix up your storefront or office space. If you own a restaurant or service-based business, slow months are also a great time for refreshing your menu and service offerings.
5. Rethink your marketing tactics
Some small businesses just aren’t seasonally relevant, such as landscaping companies trying to operate in the winter, or a snow-plow operator trying to drive sales in the summer. It can be hard to find market relevance, but a little creativity in your marketing will go a long way.
In your slow business season, consider hosting a giveaway that customers can redeem when the season is ripe; this can help your business name to remain top of mind year-round. You could also sponsor an event or hold a contest to ensure your name still generates a word-of-mouth buzz that carries you through the slow season.
6. Optimize your operations plan
Updating your operations and testing the validity of any new processes is something business owners simply can’t do during busy periods. When a slow business season approaches, it’s the perfect time to change course. Take a look at your regular procedures to evaluate where and how you can improve. This can include everything from customer service to accounting, shipping, inventory management and even invoicing.
7. Broaden your knowledge and network
It can be tough to take time off as a business owner. Slow times are the best time to take a day or two away for a conference, course, seminar or another event that will better your business. Not only will a learning opportunity to improve your own knowledge, but industry events provide ample networking options for you to gain partnerships that can better your overall business.
Connect with your local Chamber of Commerce or Board of Trade for details on upcoming events for small businesses in your area.
8. Reflect on customer feedback
Let’s face it: customers are leaving you reviews on Google, Yelp and other social media outlets whether you like it or not. Even though it’s a best practice to respond to your reviews (even the positive ones), it can be tough to carve out the time to do so regularly.
Use the extra hours you have during a slow business season to not only review and respond to all of your feedback, but also implement any changes required if you receive recurring negative comments regarding your products or services.
9. Revisit your website
Even if your website is brand new, there’s always room for improvement where SEO is concerned. A little effort goes a long way when it comes to optimizing your search ranking. A few quick checks you can implement include:
- Ensuring you have title tags, headings and alt-tags on your site
- Updating and implementing keywords throughout
- Fixing any broken links
- Checking your page-load speeds
10. Evaluate your social media efforts
While you’re updating your website, a slow business season is also the perfect time to check in on social media. Even if you have an agency or freelancer running your channels for you, how often are you looking at your ROI?
Now that you have a few extra hours, check up on your social performance and metrics. Ask yourself if you’re reaching the right audiences on the right platforms. If not, consider rethinking your approach to ensure you’re making the most from your investment on social.
When your slow times rolls around, don’t panic. With solid forecasting and planning in place, you should be able to predict when your slow times will occur each year. With this additional foresight, you’ll be able to make the most of your time, ensure you have processes in place to account for any slumps in sales and avoid the fear that can come when sales slow.
Read Also
Simple Strategies to Manage Your Seasonal Inventory
When managing seasonal inventory in the retail sector, careful planning is critical. Many retailers find themselves in a balancing act between avoiding leftover inventory and also empty shelves. To escape heavy markdowns at the end of a season and potential cash-flow problems, follow these strategies for profitable results.
Planning for Success
- Start Early: Begin planning well in advance of each season, reviewing last year's sales data to identify trends and patterns.
- Create a Detailed Plan: Organize your information into a comprehensive plan, breaking down each season's data by category or time frame. This will help you visualize your inventory needs and make informed decisions.
- Leverage Data Analytics: Utilize data analytics tools to gain deeper insights into customer behaviour, demand forecasting, and inventory performance. This can help you optimize your stock levels and avoid overstocking or understocking.
Timing is Everything
- Anticipate Demand: Forecast demand based on historical sales data, market trends, and upcoming events or promotions. This will help you determine the optimal time to order and replenish inventory.
- Avoid Stockouts: Ensure you have sufficient inventory to meet customer demand, especially during peak seasons. Stockouts can lead to lost sales and customer dissatisfaction.
- Stagger Shipments: Consider staggering shipments throughout the season to avoid excess inventory and reduce the risk of markdowns.
Repeat Success
- Identify Best Sellers: Analyze your sales data to identify your top-selling items for each season. Prioritize these items for replenishment and ensure they are always in stock.
- Optimize Reordering: Implement a system for reordering popular items based on sales velocity and demand forecasting. This will help you maintain optimal stock levels and avoid stockouts.
- Monitor Inventory Levels: Monitor your inventory levels to ensure you have enough stock to meet demand without overstocking. Use inventory management software or tools to track stock levels and identify potential issues.
Making the Most of Seasonal Cash Injection
If you've secured a seasonal business loan to support your inventory needs, here are some practical ways to use the funds:
- Inventory Investment: Allocate funds to purchase additional inventory, particularly for high-demand products or new offerings.
- Marketing and Promotions: Invest in marketing campaigns to drive sales and increase brand awareness during your peak season.
- Staffing and Training: If needed, hire additional staff or provide training to ensure efficient operations and meet increased customer demand.
- Equipment Upgrades: Consider upgrading equipment or technology to improve efficiency, productivity, and customer experience.
- Debt Reduction: If applicable, use a portion of the loan to reduce existing debt and improve your financial health.
Marketing and Customer Engagement
- Leverage Seasonal Marketing: Create targeted marketing campaigns to promote seasonal products and drive sales. Utilize email marketing, social media, and in-store promotions to reach your customers.
- Engage with Customers: Seek customer feedback to understand their preferences and adjust your inventory strategy accordingly. Offer personalized recommendations and provide excellent customer service to encourage repeat purchases.
By following these strategies and staying informed about market trends, you can effectively manage your seasonal inventory, minimize waste, and maximize profitability. Remember, consistent planning, data-driven decision-making, and a focus on customer satisfaction are essential for success in the retail industry. Contact iCapital at 1.877.251.7171 to apply for a business loan and get the funds you need in 48 hours.